Skip to content

What happens if I change my mind and want to come back after deactivating my service?

You have 30 days to change your mind. If you return within that time, remember that you can’t use your old SIM card to reactivate your number. You’ll need a new SIM card or eSIM QR code to get your service back. But if you come back after 30 days, you’ll need a new phone number because your old one will be given to someone else. 

If your line is not disconnected yet, you can still dial 611 to connect directly with customer service for assistance in the reactivation process. 

Powered by BetterDocs