Get a Device
- Can I trade in my old device for a discount on a new one?
- Do I get a warranty on refurbished device purchase?
- What devices are available for purchase on your website?
- Do I get a warranty with my device purchase?
- Are all the devices compatible with the mobile plan you offer?
- Are the devices sold unlocked or tied to a specific carrier?
- Can I use more than one payment method or combine payment methods to make my purchase?
- What is the minimum order value while availing finance?
- How do I know if I am eligible for finance?
- Can I cancel my order if I have purchased it through finance?
- What are the charges for getting the device financed?
- Do you offer finance options for devices?
- I received my order and the price on the box is lower than what is listed on the website. What can I do?
- Do I need to buy a device from your store to use the mobile service?
- I was unable to receive my order on the date of delivery, can I reschedule the delivery?
- Why is my order delayed?
- Do you ship internationally?
- What if the price of the phone I just bought drops?
- Will I be charged for a delivery reattempt?
- Will I be informed if there’s a delay in the delivery of my order?
- I changed my mind, can I cancel my order?
- Can I make changes to an existing order?
- How do I track the shipment of my purchased device?
- How do I check the status of my order?